Over-the-Top™ Tunnel and Batch Pasteurizer Services
PRO Services
PRO Engineering and Manufacturing, Inc has been manufacturing, selling and servicing tunnel and batch pasteurizers for brewers and beverage makers since 1977. We have an incredible knowledge base and people who are experts in helping you avoid problems with your equipment or solving problems if they are present.
IF YOU ARE:
- Small brewer
- Medium size brewer
- Large brewer
- Any type of beverage/bottling plant
PRO WILL PROVIDE YOU WITH:
An experienced services team that has worked in a plant like yours.
IF YOU NEED:
A complete offering of services.
PRO WILL PROVIDE YOU WITH:
- Installation service
- Diagnosis of problems
- Repair of machinery
- Maintenance that is proactive
- Training on how to maintain equipment
IF YOU NEED:
A services vendor that has expertise working on equipment from many different suppliers.
PRO WILL PROVIDE YOU WITH:
A services team that can work on equipment from any supplier, including:
• PRO Engineering
• Lambricks
• Meheen,
• Krones,
• KHS,
• Moravek,
• M+F Keg Technik,
• Gernep,
• Quality Tank Solutions,
• Kaspar Schultz
… And more
IF YOU WANT:
A variety of maintenance program choices.
PRO WILL PROVIDE YOU WITH:
Numerous proactive maintenance contract programs that give you:
- Discounted rates
- Planned maintenance
- Budgeted expense
Over-the-Top™ Customer Service
We commit to give you Over-the-Top™ customer satisfaction. Strong words, but can we deliver? YOU BET!
Here are just a few real-life examples of how we have delivered Over-the-Top™ customer satisfaction!
WEST COAST PLANT
While working at an East Coast plant, a call came in from a West Coast plant. The call said that a drive shaft had broken on a piece of machinery. This shaft is a special order item and can take from 8 to 12 weeks for delivery. However, the PRO Engineering serviceman knew that there was one still crated at the East Coast plant. PRO Engineering was able to arrange a hot shot truck to drive it across the country to the customer on the West Coast, saving them 8 to 12 weeks.
COMPETITOR INSTALL
A new machine was being installed by a competitor and it would not run for more than a few minutes. The customer asked the competitor to call PRO Engineering for assistance. The president of PRO (Ed Michalski), along with an assistant, went to the customer. After using proper measuring equipment the new machine was running within a day.
SERVICE TECH
A customer’s unit crashed and PRO Engineering was called at noon in Milwaukee. By 9:00 pm that night the PRO service tech was in North Carolina. He found the problem and the unit was set for repair the next day.
Partners In Excellence Award
PRO Engineering is a past recipient of the Miller Brewing Co. Partners in Excellence Award. This award is given to vendors who demonstrate superior customer service.
Reach Out To Us Now!
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